Holiday Shopping Policies

Last updated: November 12, 2026

At BlackToe Running, we want you to shop with confidence this holiday season. The policies below apply from November 13, 2026 and cover price protection, extended returns and holiday shipping.

Price Protection:

Shop with confidence. If you purchase an eligible item from BlackToe Running between November 13, 2026 and December 13, 2026 and later find it for less from a competing retailer within that period, contact us and we will review your request to match the lower price.

To be eligible, the item must be:

  • In stock and available for purchase at the competing retailer
  • The same colour, SKU and size
  • Offered by a Canadian retailer, in Canadian dollars (CAD)

This protection applies to purchases made during this period. Our standing price matching terms, including exclusions, continue to apply. For full details on eligible items, please see our Terms of Service.

Extended Returns

Items purchased between November 13, 2026 and December 31, 2026 may be returned or exchanged until January 15, 2027 at any BlackToe Running location.

  • Refunds are issued for the price paid at the time of purchase.
  • Our standard returns policy applies to all returns and exchanges during this period.

Holiday Shipping

Order volume increases significantly during Black Friday, Cyber Monday and the holiday period. As a result, delivery times may be extended beyond the estimates listed on our website. We are working to process and ship all orders as quickly as possible. Customers with a specific delivery date in mind are encouraged to order early.

Other Policies

Except as outlined above, our standard policies apply to all purchases. Please see our Returns Policy, Shipping Policy, Terms of Service and Privacy Policy for full details.

Questions?

If you have any questions about shipping or need assistance with your order, please contact us.

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